How can we help?

Yes. The Free plan is free forever and doesn’t ask for a card: 2 projects, up to 60 open tasks and every view, with dependencies, sprints, the Gantt and the map. Pro and Max remove the limits and add more, priced per person: you’ll find them on Pricing, and what each one includes in the guide.

Yes, with the demo: it’s the real app with two sample projects, with no account or email. What you do is saved only in your browser, and “Restore sample” takes you back to the start.

No. The demo saves data only in that browser and doesn’t send it to tokidu, so your account starts empty. If you want to keep something from the demo, create it again in your account. See the demo.

Check your spam folder and make sure you’re typing your account’s email: for security, the page says it has been sent even if there’s no account with that email. The link expires in one hour and works once; if it doesn’t work, click “Request a new link”. More in Resetting your password.

With the password reset link: on the sign-in page, click “Forgot your password?”, type your email and open the link you receive. When you save the new one, your other open sessions are closed. If your account has no password, create one in “Your account” → “Create password”. See Resetting or changing your password.

Yes. The safest way is to connect it from inside: sign in with your password, go to “Your account” → “Access” → “Google and Apple” and connect whichever you like. From then on you can sign in either way. See Ways to sign in.

Because that email already has a tokidu account: there’s no need to create another. Click “Sign in” and sign in with your password (or use “Forgot your password?” if you can’t remember it). If it happens when you use Google or Apple, sign in with the password and connect them afterwards from “Your account”.

It’s a safeguard. If the account with your email had a password but the email had never been confirmed, anyone could have created it. When you sign in with Google or Apple, which do confirm the email, that password is removed and the other sessions, passkeys and connections are closed. If the password was yours, create another one with “Create a password”.

It’s almost always an ad or tracking blocker blocking accounts.google.com. Allow that site in the blocker, reload the page and click again. In the meantime you can sign in with your email and password or with a passkey.

A passkey is a way to sign in without a password, using your device’s fingerprint, face or PIN. First add it in “Your account” → “Passkeys” → “Add passkey”. Then, on the sign-in page, click “Sign in with a passkey”. See Ways to sign in.

At the bottom of the sidebar, next to your name, click “Sign out”. There’s also “Sign out” at the top of “Your account”. In the app, “Account” → “Sign out”. Only that browser’s or device’s session is closed.

Yes. The website works in your phone’s browser, and you can add it to your home screen to open it like an app. There’s also an app for iPhone, iPad and Android, which works offline. See On your computer, phone and tablet.

The website doesn’t: it needs a connection to save your changes. The app for iPhone, iPad and Android does work offline and sends your changes when the connection comes back. The app offline explains it.

In the sidebar, click “Appearance” and choose the language under “Language”: Español, Català, English or Galego. It changes straight away and is saved to your account, emails included. In the app, “Account” → “Appearance” → “Language”.

It depends on what you did. Marking a task as done or cancelling it, deleting a task or a project and importing a project can be undone with “Undo” on the message at the bottom, or with Ctrl+Z (⌘Z on a Mac). Anything deleted also stays in the trash for 30 days. Other changes (a title, a date) you correct by hand. See The screen.

On Free, 2 projects; on Pro and Max, no limit. Projects in the trash and the ones other people share with you don’t count. See Creating a project and the plans on Pricing.

Open the project, click the three-dots button in the header (“Project settings”), change the “Name” or choose another colour under “Look” and click “Save”. Only whoever shares the project can do it.

Yes. In the project settings, under “Look”, click “Add an image…” and choose the logo (PNG, JPEG or WebP). It’s cropped to a square and appears instead of the icon in every view, and in the link for your client too. See How the project looks.

Put the client’s name in the “Client” field in each project’s settings and save. The sidebar groups them by client, in alphabetical order, with “No client” at the end, and each group can be collapsed. See Clients.

No: they appear in the order you created them and can’t be dragged. What you can do is give them a client; then they’re grouped by client, in alphabetical order, and you can collapse the groups you don’t use. See The sidebar.

With “Duplicate project”, in the project settings. The copy brings the tasks with their durations, notes, checklists and waits, and everything starts as to do. If you only want to repeat a few steps inside another project, save them as a chain with “Save the tasks as a chain”. See Duplicating a project.

Because the copy is for starting afresh: the due dates and sprints belonged to the original project. Time, files, comments and the people you shared it with aren’t copied either. Set the new due dates by hand; tokidu works out the forecast dates again from the durations.

With Pro. In Project, save it as XML (File → Save As → “XML Format (*.xml)”). In tokidu, click “New project”, then the link “Is it in another tool? Import from Microsoft Project, Excel or Trello” and choose the file. Check “How it will look” and click the import button. See Importing a project.

Not directly: only Project and ProjectLibre open an .mpp. Open it in either of them and save it as XML (in ProjectLibre, File → Save As → “MS Project XML”), then import that XML. ProjectLibre is free.

Yes, with Pro. Excel, Google Sheets, CSV, the Planner export to Excel and the Asana CSV come in as a spreadsheet: you choose what each column is. From Trello, import the board’s JSON and decide what happens to each list. See Importing a project.

Click “Undo” on the message that appears when it finishes (or press Ctrl+Z): the imported project goes to the trash. If the message has gone, delete it from its settings with “Delete project”. Any new people the import created stay in your account.

No: importing always creates a new project. To add steps to a project you already have, use a saved chain or, with Max, the assistant: “Bring in a list” turns a list you paste into tasks. See The assistant: bringing in a list.

With Pro. In the project settings, click “Print or save as PDF”, choose “With the Gantt” or “Just the summary” and click “Print”. For the PDF, choose “Save as PDF” in the print dialog. Without Pro, you can download the Gantt as an image. See Printing the plan.

Yes, for 30 days. Straight afterwards, click “Undo” on the message. Later on, click “Trash” at the bottom of the sidebar and, in “Deleted projects”, “Restore”: it comes back with its tasks, hours, files and people. See Deleting a project.

No, tokidu has no archive. A finished project can stay in the list: its done tasks don’t count as open, although the project does count towards Free’s project limit. If you don’t need it any more, delete it: it stays in the trash for 30 days and you can get it back.

Copy the folder’s link in Drive, paste it into “Google Drive folder” in the project settings and click “Save”. The “Drive” button appears in the project header and opens it. tokidu only saves the link. See Drive folder.

Open the task and choose their name in “Owner”. If they’re not on the list, choose “+ Add a person…”, type the name and press Enter.

• On the Free plan your list holds a single name; with Pro, as many as you like.
• That name is used to share out the work and work out the dates, but it doesn’t notify anyone. For the person to see the task and get notifications, share the project with them (with Pro): see Sharing a project.

Assigning an owner explains it all.

Create that step as a separate task and give it its own “Owner”. “Checklist” items don’t have an owner: they’re for small things you do yourself.

1. Add the step as a new task in the same project.
2. Open it and choose the person in “Owner” (or “+ Add a person…”).
3. If the main task can’t be finished without that step, open the main task and, in “Starts when … is done”, choose the step. It will wait and unlock by itself when the step is done.

If the person only helps, add them under “With” (with Pro). For them to see the task and get notifications, they have to be in the shared project with their own account. Subtasks and steps for other people explains it.

The quick-add field adds one at a time, but there are three ways to create lots:

• A chain: click “Chain” in the project, then “Write a new one”, and put one step per line. They’re created linked; if you start every line except the first with +, none waits for another.
• With Max, the assistant turns a list you paste into tasks.
• With Pro, import a project from Project, Excel, CSV, Planner, Asana or Trello.

See Adding a task.

On Free you can have 60 open tasks in total, across all your projects. Done and cancelled tasks don’t count, so finishing tasks frees up room again. If you reach the limit, tokidu says so and doesn’t save the new task. With Pro there’s no limit: see Pricing.

It’s almost always because it’s waiting for another task that isn’t done yet. Its circle has a padlock and clicking it opens the details; at the top it says “Waiting for …” with what’s missing. While it waits, “Status” only lets you choose “To do” and “Cancelled”.

If it really is done already, remove the wait in “Starts when … is done” and mark it, or drag it to “Done” on the Board. If the details say “View only”, the project belongs to someone else and you can only view it. See Task statuses.

Click “Undo” on the message at the bottom, or press Ctrl+Z (⌘Z on a Mac) while it’s still showing. The task reopens and the ones that had unlocked go back to waiting; if you undo in time, nobody is notified. If the message has gone, click the task’s circle (“Reopen”) or choose “To do” in “Status”. See Marking as done and reopening.

Click the circle with the ✓ on its card (“Reopen”) or, in the details, choose “To do” or “In progress” in “Status”. The tasks that were waiting for it go back to “Waiting” until you finish it again. Done tasks are in the Board’s “Done” column or in the List. See Marking as done and reopening.

No: each task has just one “Owner”, who takes care of it and whose schedule its dates are worked out from. With Pro, you can add other people under “With”: they see it and can get notifications, but they don’t count for the dates. If each person does a part, it’s better to give each one a task. See Companions.

Only if they have an account and are in the shared project: they get “You’ve been assigned “…”” by email and in the app, if they have it switched on in their notifications. Names on your list without an account get nothing: they’re for sharing out the work and working out dates. To invite someone, see Sharing a project.

On the Free plan, your list of people allows a single name. If you try to add another, tokidu says you’ve reached your plan’s limit and doesn’t save it. With Pro you can add as many names as you like, with companions and their days off, and share projects. See Pricing and Assigning an owner.

“With” only appears where there’s room for more people than just you: in your projects with Pro and in projects shared with you. On the Free plan it doesn’t appear. There also has to be someone to choose besides the owner: if your list only has that person, add the other one first. See Companions.

Open the task and choose the day in “Due date”. You can also drag it onto a day in the Calendar view. To remove it, clear the field. If it won’t be done in time given how long it takes, the card shows “Won't make it”. See Due date.

With the duration, tokidu works out when each task will start and finish and when the project will be done, and tells you what won’t make its date. Without it, the task has no forecast date. A rough guess with the “How long will it take?” buttons is enough. A day is the hours per day in your working week. See Duration.

Each project has its own labels. When you label a task, “From other projects” shows the names you already use elsewhere: pick one and it’s created in this project with the same colour. “Up next” brings together the ones with the same name across different projects. See Colour labels.

A milestone marks a moment in the project, such as a delivery, and takes no time. Open the task and switch on “It’s a milestone: it takes no time, it marks a moment”. Make it wait for the tasks that have to be done before it; when they’re done, click its circle (“Mark as reached”). In the Gantt it shows as a big diamond. See Milestones.

Open the task and, in “Files and links”, click “Upload a file” or drag the file onto the box. Up to 10 MB per file and 50 per task: images, PDF, text, Office or zip. On Free you have 20 MB in total (what’s in the trash counts); on Pro and Max, no cap. See File attachments.

There are no reminders at a set time inside tokidu. What there is:

• With Pro, “Block time in my calendar” puts the task in your calendar at the time you choose, and your calendar gives you the reminder.
• With Pro, the “Due tomorrow” email on the working day before its due date.
• On every plan, the notification when one of your tasks unlocks.

See Blocking time in your calendar.

With Pro, open a task of yours or one with no owner and click “Block time in my calendar”, below the forecast. tokidu suggests the day, time and duration; change them if you like and choose Google Calendar, Outlook, Outlook for work or “Apple Calendar or another”. The task then shows “Booked: …”, which only you can see. See Blocking time in your calendar.

Cancelling (“Status” → “Cancelled”) leaves it in the project, crossed out and with everything it had: it’s for things that won’t happen any more but you want to remember. Deleting sends it to the trash for 30 days and removes it from the views. Either way, the tasks waiting for it stop waiting. See Cancelling a task.

Yes, for 30 days. If you’ve only just deleted it, click “Undo” on the message (or press Ctrl+Z). If not, open “Project settings”, click “Trash” and, on the task, “Restore”: it comes back with its notes, waits, links, hours and files. There’s no trash in the demo. See Deleting a task and getting it back.

Not yet, either on the website or in the app. You can create it in the other project, copy over the notes and links, and delete the original (it comes back from the trash if you need it). If you only need it to wait for something in the other project, with Max a task can wait for one in another project. Between sprints you can move it, with “Sprint” in the details. See Moving a task to another sprint.

There’s no button to duplicate a single task. Depending on what you need:

• If it repeats every so often, with Pro use “Repeat…” in the details: each time a copy is created with its duration, owner and notes.
• If it’s always the same steps, save them as a chain and add it when you need it.
• To copy a whole project, duplicate the project.

See Recurring tasks and chains.

Open the task: the strip at the top says what it’s missing. The most common reasons:

• It waits for several and one is still to go: it unlocks when the last one is done.
• It has waiting days: it says the day it can start.
• It waits for a task in another project, which shows with its project’s name or “from a project you can’t see”.
• The earlier one is “In progress”, not “Done”, or someone has reopened it.

In a shared project, what someone else does can take a few seconds to come through. See When a task unlocks.

Open the task that has to wait and, in “Starts when … is done”, open “+ Add a task that has to finish first…” and choose the other one. When you add a new task, you can also pick it in the drop-down next to it, which says “Start now”. In the Gantt, drag the dot at the end of a bar onto the task that waits for it. See Starts when … is done.

Open the task that waits and, in “Starts when … is done”, click the ✕ next to the task it should no longer wait for (“Remove requirement”). If it wasn’t missing anything else, it becomes ready to do. If it had waiting days, they go with it. See Starts when … is done.

It can be one of three things:

• It already waits for the task you’re editing, directly or indirectly: if it also waited the other way round, neither would ever start.
• It’s already in that task’s list.
• It’s in another project: for those there’s “A task from another project…”, with Max.

When you add a new task, the drop-down only shows the project’s unfinished tasks. See Circular waits.

No. A task that waits for several unlocks when all of them are done or cancelled. If it really only needs one, keep just that one in “Starts when … is done”, or cancel the other when it’s no longer needed: a cancelled task stops blocking. See Waiting for several tasks.

Not as such: in tokidu a task always starts when the one it waits for is done (“finish-to-start”). There are no start-to-start waits or overlaps. If one can start halfway through the other, split the first one into two tasks and make the second wait only for the first half. See Starts when … is done.

There’s no start date, but there are two ways to do it:

• Put it in a sprint that starts that day: the forecast won’t start it earlier.
• With Pro, make it wait a few days after another task: in “Starts when … is done”, “+ days”.

See Waiting a few extra days.

Yes. If someone else finishes what was blocking a task of yours, or its waiting days pass, you get the “Task unlocked” email (on every plan) and the phone or browser notification if you’ve switched them on. Whatever you unlock yourself you see on screen, and you don’t get an email. You change it in Notifications. See When a task unlocks.

The tasks that were waiting for it go back to “Waiting”, even if they’d already been started, and stop showing in “Up next”. When you mark it as done again, they unlock again and notify again. If you just marked it by mistake, “Undo” fixes it without notifying anyone. See When a task unlocks.

They stop waiting for it: if they weren’t waiting for anything else, they can start. If it was a step in a chain, the later steps now wait for the earlier ones, so the chain doesn’t break. If you restore the task from the trash, its waits come back. If it’s just not going to happen any more, it’s better to cancel it. See When a task unlocks.

Yes. A cancelled task frees the ones waiting for it, as if it were done, and the message says so: “Cancelled. “Layout” is no longer waiting for it and can start.”. What it doesn’t do is count as work done. If you reopen it, they go back to waiting for it. See Cancelling a task.

On the Board, the “Waiting” column gathers them, and each card says “Waiting for “…””. In the List, the “Waits for” column. In “Up next”, at the end, “Waiting for another task”. To see it all at a glance, the Map draws an arrow for every wait. And in a task’s details, “Finishing it unlocks: …” says what’s waiting for it. See Seeing what waits for what.

That the task was waiting for another one and has unlocked in the last 24 hours: you can start it now. The tag goes away by itself after a day, or sooner if you finish it. See When a task unlocks.

With the project owner’s Pro plan: open the task that waits and, in “Starts when … is done”, click “+ days” next to the task it waits for. Choose “1 day”, “2 days”, “3 days”, “1 week”, “2 weeks” or “Other…” (from 1 to 365). They count from the day the other one was finished. See Waiting a few extra days.

Calendar days: weekends and holidays count too, from the day the earlier task was finished. If the day it can start isn’t a working day, the forecast moves it to your next working day. For example, finished on Friday with 2 days, it could start on Sunday and the forecast puts it on Monday. See Waiting a few extra days.

Adding days to a wait needs the project owner’s Pro plan. Without Pro, “+ days” doesn’t appear; any days already there can be seen and removed. It doesn’t appear either if you can only view the project. See Waiting a few extra days and Pricing.

Yes, with chains. In the project, click “Chain”, then “Write a new one”, write one step per line and tick “Save the chain to reuse it”. You can also save a project’s tasks with “Project settings” → “Save the tasks as a chain”. Then you add it from “Chain” in any project, under “My chains”. It saves the titles and the order, not the durations or the people. See Chains.

When you write the chain, start the second step’s line with +: it will run in parallel with the one before, and the next step will wait for both. “How it will look” shows you before you create it. In a chain that’s already been added, click “Edit the chain” and use the “In parallel with the previous one” button. See Chains.

No. Changes in “My chains” apply the next times you add it; chains already in a project don’t change. To change one that’s already been added, open one of its tasks and click “Edit the chain”: that only changes the one in that project. See Editing a project’s chain.

With the project owner’s Pro plan: set up the task with its duration, owner and notes, open it and click ↻ “Repeat…” at the top of the details. Choose “Every few weeks”, “Every few months” or “When the previous one is done”, the day, and click “Make it repeat”. tokidu only creates the next one, on the day it’s due. See Recurring tasks and chains.

Open the repeat (↻ in the project header): it says “The one for … wasn’t created” and why. The most common reason is “the previous ones haven’t been started”: if nobody started the previous round, that one is skipped so they don’t pile up. Just set one to “In progress”. Others: “the project doesn’t have Pro”, “it was too late” or “they couldn’t be created”. It may also be paused or past its “Until” date. See Recurring tasks and chains.

There’s no “every day”: the schedules are every few weeks, every few months or a few days after the previous one is done. The closest options:

• “When the previous one is done” with 1 day: the next one comes out the day after you finish the current one.
• One task for each working day, each with its own weekly repeat on that day (there’s room for 20 repeats per project).

See Recurring tasks and chains.

Yes, with the projects’ owner’s Max plan. Open the task, open “+ Add a task that has to finish first…” in “Starts when … is done” and choose “A task from another project…”. Search for the task and choose it. It only works with unfinished tasks in other projects with the same owner, up to 20 per task. See Waiting for a task in another project.

That the wait you were trying to create would close a loop: the other task already waits, directly or indirectly, for this one. That way neither could ever start, so tokidu doesn’t save it. Open the Map to see where the loop goes and decide which of the two comes first. See Circular waits.

Open the project in the sidebar and click one of the tabs below its header: “Board”, “List”, “Calendar”, “Map”, “Gantt” or “Sprints”. They all show the same tasks in a different way. On a narrow screen, the tabs only show their icon. See A project’s views.

“Up next” only shows what you can start now. Most often the task is waiting for another one: it’s folded away under “Waiting for another task” (or “Waiting”) and will show up by itself when the other one is done. Other reasons:

• It’s already done or cancelled.
• You have a label filter on: click “Show all”.
• With shared projects and “Mine” selected, the task belongs to someone else: click “Whole team”.

No. “Waiting” fills up by itself with the tasks that are waiting for another one. To make a task wait, open it and choose the other one in “Starts when … is done”; it moves to “Waiting” straight away. You also can’t drag a waiting task to “To do” or “In progress”: what it waits for has to be done first. See Board.

In the project, open the “Calendar” tab and drag the task onto the new day. Tasks with no due date are below the month, under “No date”: drag one onto a day to give it one. To remove the date, open the task and clear the “Due date” field. See Calendar.

Because the “Calendar” shows the due date you set, not the date tokidu works out. To see when each task would finish, use the “Gantt” or the “When” column in the “List”. With Pro, you can also see those dates in your Google, Apple or Outlook calendar: see Your dates in your calendar.

Because tokidu has no date to give it and won’t make one up. Look for it under “No date yet”, below the chart, where a sentence gives the reason:

• It has no duration: set one in its details or click “Estimate now”.
• It waits for another task that has no duration.
• It and another task are waiting for each other: remove one of the waits.

Done tasks are folded away under “Done”. See Gantt.

No. The bars come from the forecast, so they don’t have a start you can drag. What you can drag is the right-hand edge, to change how much is left, and the dot at the end, to create a wait. If you want it to start later, make it wait for another task, put it in a sprint that starts later or give it to someone else. See Gantt.

Yes, with a mouse, trackpad or stylus. Drag the dot at the end of the bar of the task that comes first and drop it on the task that has to wait. The message has “Undo” in case you get it wrong. It won’t let you do it if the two would end up waiting for each other. See Gantt.

Not with your finger: tapping a bar opens the task’s details, where you can change the duration and the waits. With a stylus, on a tablet, you can drag. In the iPhone and iPad app the Gantt is view-only. See Gantt.

For an image, open the project’s “Gantt” and click “Download image”: you get a PNG with the scale and grouping you’re looking at. It’s on every plan. For a PDF or to print, use “Print or save as PDF”, which is a Pro feature. See Downloading the Gantt as an image.

They move by themselves to the project’s next open sprint. If there isn’t one, tokidu creates one of the same length right after it. Done tasks stay in the closed sprint. A message tells you how many have moved and to which sprint. See Sprints.

Not on the website: “New sprint” creates a 7-day sprint that starts after the last one, and you can only rename it. In the app, when you create a sprint with “New sprint” you choose the “Start” and the “End”. See Sprints.

There’s no text search for tasks. You can:

• Filter by label with the “Labels” button.
• Open the project’s “List” and use your browser’s search (Ctrl + F, or Cmd + F on a Mac).

See Filtering by label.

Yes. Click “Labels” and tick as many as you like: you see the tasks that have any of them. The filter isn’t saved: when you reload the page, it’s cleared. In the “Map” and the “Gantt” the other tasks aren’t hidden, they’re dimmed. See Filtering by label.

They’re the tasks that decide when the project finishes: if one of them slips, the end slips. To finish sooner, start with those. You can try out what would happen if one were delayed with “What if…?”, in the “Map”. See Map.

It works it out from how long each task takes, what it waits for, who does it (each person does one task at a time), the hours per day in “Your week” and days off. You don’t have to set start or end dates. The sentence in the task’s details explains where its date comes from. See How tokidu works out the dates.

Because tokidu doesn’t make dates up. It happens when:

• the task has no duration: set one in “How long will it take?”, in its details;
• it waits for another task that has no duration;
• it and another task are waiting for each other: remove one of the waits.

The sentence in the details tells you which of the three it is. To set lots of durations in a row, use “Estimate now”. See Why that date?.

Because its person has other tasks first: each person does one task at a time, in the order of “Up next”. The sentence says so, for example “Can start on Thursday: you have 3 other tasks first.”, and “Show which” lists them. To bring it forward, raise its priority to “High” or give it to someone else. See Why that date?.

No. In tokidu start and end dates are worked out automatically. What you can set:

• a “Due date”, the day it has to be done by;
• a wait, so it starts when another task is done, with extra days if needed;
• a sprint, so it doesn’t start before the sprint does.

See How tokidu works out the dates.

Click “Your week” at the bottom of the sidebar. In “Days you work” tick your days (Saturday or Sunday too, if you work them) and in “Hours a day for tasks” choose how many hours you spend on tasks, without meetings or email. Click “Save” and all the dates are recalculated. See Your week.

Open “Your week”, at the bottom of the sidebar:

• Yours, in “Your days off”.
• One of your people without an account, in “Other people’s days off…”.
• People with an account set their own in their own “Your week”.

Add the period with “From” and “To”, click “Add” and then “Save”. Their tasks skip those days. See Days off.

Yes, when your projects have more people than just you: in “Your week”, click “Paste dates…” and paste the dates, one per line (for example “6/1/2027”). Before adding them, it tells you how many days it has understood and what it hasn’t. Click “Add” and then “Save”. If you work on your own, add them one by one in “Days off”. See Days off.

That, according to the forecast, the task would finish after its due date or the end of its sprint. Open the task: the sentence says when it would finish and why. To make it in time, raise its priority, give it to someone else, check its duration or remove a wait that isn’t needed. See What won’t make its due date.

That tokidu doesn’t know which of your people is you, and it needs to so it knows which tasks are yours and works out the dates properly. Click “Choose”, find “You are”, choose your name and click “Save”. See Which tasks count as yours.

tokidu sees it in the logged time: if it’s already over its duration, the sentence says “It's already taken longer than planned” and assumes there’s not much left. The details show “How much is left?” with buttons from “30 mins” to “1 day”: your answer adjusts the duration and the dates of whatever comes after. See Why that date?.

Open the task and click “What if it's delayed?”, or go to the project’s “Map” and click “What if…?”. Choose the task and try “…is delayed”, “…takes”, “…is done by” or “…what if you’re away”. You’ll see when the project would finish and which tasks move. Nothing changes until you click “Save these changes”. See What if…?.

Yes, on the Max plan. Below the “What if…?” panel, in “Saved tests”, click “Save this test” and give it a name. It always shows its result with today’s plan, and “Copy summary” gives you a text to send. Without Max, you can run tests in the panel, but not save them. See Saved tests.

On the Max plan, save a plan snapshot on the day you make the promise: in “Project settings” (the three-dots button), click “Save plan snapshot”. Afterwards, the project header says how far the end has moved, the “List” says it task by task and the “Gantt” draws it with “Compare with the snapshot”. See The plan snapshot.

Because they’re recalculated every minute and with every change: if a task drags on, if someone finishes early or if you change a duration, everything that comes after moves. Today only counts what’s left of your working hours, so at the end of the day whatever you haven’t finished moves to the next day. See How tokidu works out the dates.

With Pro:

1. Open the project and press “Share”, top right.
2. Under “Invite someone”, type their “Email”.
3. In “Shows up in tasks as”, put the name they’ll go by.
4. In “What they can do”, choose “Can edit” or “Can only view”.
5. Press “Send invitation”.

They get an email to accept. You share one project at a time: they don’t see your other projects. Sharing a project explains it all.

Yes, with Pro. You can assign tasks to anyone, whether or not they have an account; share each project with other accounts and decide who edits and who only views; comment on tasks with @ to notify someone; and see the history of changes. When someone finishes a task, whoever has the next one gets notified. On Free you work on your own. See Working as a team.

No: inviting other people is part of Pro (and Max). On Free you can still join projects other people share with you, and assign tasks to a person without an account from “Owner”. What each plan costs is on Pricing.

Yes. Invite them with their email address from “Share” → “Invite someone”. On the invitation page they’ll press “Create account”; they have to use that same email address. Then they go back to the invitation and press “Accept”. They don’t need a paid plan. See Sharing a project.

Yes. Open the task and, in “Owner”, choose “+ Add a person…”, type the name and press Enter. That person doesn’t see anything or get notifications, but tokidu knows whose task it is and works out their dates separately. On Free your list holds one person; on Pro, as many as you like. See Your people.

For now there’s no button to remove a name from the list: it stays in the “Owner” drop-down. If that person no longer works with you, set their tasks to “Nobody” or to someone else. See Your people.

No. The person who shares the project pays, per person: you count, and so does each person who edits in any of your projects (once, even if they’re in several). People who can only view join free: at least 5, plus 3 for each person on your plan. Guests can be on Free: what they do in your project counts towards your plan. What it costs is on Pricing.

Someone who can edit creates, changes and deletes tasks, waits and sprints, uploads files, tracks time and comments. Someone who can only view sees everything (tasks, dates, files, comments and history) but doesn’t change anything or comment; they can be mentioned. Project-level things (name, people, link for the client, deleting it) are only for the owner. The full table is in Who can do what.

Open the project, press “Share” and, next to their name, choose “Can edit” or “Can only view” from the drop-down. It applies straight away. If you switch someone to editing and your plan is already full, you’ll see “There are already…”: remove someone or switch another person to view only. See Who can do what.

No: what each person can do applies to the whole project. If someone should only touch one part, put it in a separate project and share that one with them, or leave them on “Can only view” and assign them their tasks with “Owner” so they know which ones are theirs. See Who can do what.

Check your spam or junk folder and make sure they invited the right address. If your account has that email address confirmed, the invitation is also in My account → “Invitations”. If not, ask the person who invited you to press “New link” or “Copy link” and send it to you some other way. If you ticked “I don’t want to receive any more invitations from tokidu”, the email no longer goes out. See Getting an invitation.

On the invitation page you’ll see “This invitation is for … and you’re signed in as …”. You have two options: “Sign in with another account” (the one with the invited address) or “Ask … to let me in with this account”. In that case, the person who invited you gets your name and email address and decides with “Let in” or “No”. See Getting an invitation.

It’s one of two things: they invited you with “Can only view” (the header says “…’s project · You can only view”) or the project is paused because its owner no longer has Pro (“This project is paused…”). In the first case, ask the owner to switch you to “Can edit”; in the second, it all comes back when they get Pro again. See Who can do what.

If the task has no owner and you can edit, open it and press “I’ll take it”. You’ll also find it in “Up next” → “Mine”, under “No owner”. Or choose your name in “Owner”, under “In the project”. See Working in a shared project.

Type @ and the first few letters of their name, then choose them from the list with Enter. When you comment, they get a notification that you mentioned them, without the text of the comment. Only people with an account in the project appear, including those who can only view. See Comments and @mentions.

Comments are in shared projects, and the owner and people who can edit can comment. If you can only view, you can read comments but not write them. If the project isn’t shared or is paused, the box to write in doesn’t appear either. For your own notes, use the task’s “Notes”. See Comments and @mentions.

Open the task and expand “History”, at the end of the details. For the whole project, “Project settings” → “Activity”, which also says who deleted each task and lets you filter by “Person”. It’s a Pro feature and it’s kept for a year. See Change history.

Someone else (or you on another device) changed the notes while you were typing. So nothing is lost, their notes stay in “Saved notes” and yours in “Your text”, which isn’t saved on its own. Choose “Use mine”, “Copy my text” or “Discard mine”. See Several people at once.

Yes, with the link for your client: “Project settings” → “Link for your client”, choose “What they see” and press “Create the link”. Anyone with the link sees the status, the expected date and the milestones (and, if you like, the tasks), without being able to change anything. It’s a Pro feature. See Link for your client.

No. The link never shows notes, hours, amounts, people, files, links, labels or comments. They see the project’s name and picture, the progress, the expected date and the milestones and, with “The summary and the tasks”, the titles of what’s in progress, what’s coming up and what’s been done lately. See Link for your client.

No. Their hours, files and comments stay. Their tasks stay in their name, without changing status, and you can give them to someone else. In “Hours” their time appears on a separate line, “… (no longer here)”, with their rate. See Leaving or removing someone.

Open the project, press “…’s project · You can edit” in the header (or go to “Project settings”) and press “Leave project”. You stop seeing it straight away; your hours and files stay. To come back, they have to invite you again. See Leaving or removing someone.

No. You share one project at a time: someone who joins one only sees that one. If you want them to work on another, invite them to that one too (in “People” you’ll see “Invite to that project too” if they already have tasks there). See Sharing a project.

No. The timer and “Add manually” are on every plan, and each task adds up its time. What’s Pro is “Hours to bill”: the report by project and person, rates, the spreadsheet, the PDF and marking what’s billed. On Free, “Hours” shows what you’ve tracked this week. See Logging hours.

If it’s been running for more than 8 hours, tokidu asks “Was it still running since…?”: choose “Save until…” and put in the time you finished, or “Discard”. If you’ve already saved it, open the task and, in “Time”, press “Edit” on that entry and change the minutes. See Logging hours.

Open the task and, in “Time”, press “Add manually”. Put the “Duration” in minutes or hours and, in “Started (optional)”, the day and time you started. Without that date, the entry ends right now. See Logging hours.

Yes. In “Hours” → “Rates and rounding”, each project has its own “Hourly rate” and, inside it, “A different rate for…”, where you set each person’s. The person’s rate takes priority over the project’s. See Setting your rates.

In “Hours” → “Rates and rounding”, choose “To 15 min” in “Rounding” and, in “How to round”, “Always up” or “To the nearest”. Each entry is rounded separately. See Setting your rates.

Because in your projects the person each hour belongs to is the task’s owner, not whoever pressed the timer. If you track time on one of Laura’s tasks, those hours go on Laura’s line. “You” groups your tasks and the ones with no owner. See The Hours screen.

The running timer doesn’t count until you stop it. Stop it with “Stop” and, as soon as it’s saved, it appears in “Hours”. If an entry shows up on a different day, it’s because it counts in full on the day it started, using the “Time zone” in “Rates and rounding”. See The Hours screen.

If it shows “Billed” and a padlock, it’s already been marked as billed. To change it, go to “Hours” → “Already billed in these dates” and press “Undo” on that line. If the project was shared with you, only its owner can undo it. If you can only view the project, you can’t log or change time. See Marking as billed.

Yes. In “Hours”, under “Already billed in these dates”, press “Undo” on that line and confirm. The entries go back to “To bill” and can be changed again. See Marking as billed.

No. tokidu goes as far as hours times rate, before tax: it doesn’t number invoices or work out VAT or withholding. Make the invoice with your usual software, use the spreadsheet or PDF from “Hours” for the breakdown and type the “Invoice no. (optional)” when you mark it as billed. See Marking as billed.

Yes. In “Hours”, choose the period and press “Download CSV”: “What's left to bill” or “Everything tracked”. The file opens in Excel, Google Sheets or Numbers. See Spreadsheet and PDF.

In “Hours”, choose the period and the client or project, and press “Print or save as PDF”. The sheet opens with the print dialog: choose “Save as PDF”. If you also want the tasks and notes, first tick “Include the detail (tasks and notes)” on the sheet and press “Print or save as PDF” again. See Spreadsheet and PDF.

Yes, if the project is yours and you have Pro: in “Hours” each person’s time appears in their name, with their notes, and you can give them a rate and bill it. People working in your project only see their own time, without amounts. See Team hours.

Its owner does. You see your time in “Hours” → “In other people’s projects”, with “Billed by …”, your hours and those already billed, without rates or amounts. Once the owner marks something as billed, you can’t change it. See Team hours.

Give your projects a client in their settings. Then, in “Hours”, with “All clients”, the table groups by client with each one’s total and “By client” appears at the top. For just one, choose it in the “Client” filter. See Hours by client.

On the Max plan, in “All projects”, in the sidebar, below “Up next”. Each project appears in a row on the same timeline, with its expected finish date and its traffic light. Press one to open it in its “Gantt”. See All projects on one line.

Because it’s part of the Max plan. Without Max it appears in two cases:

• Someone has shared projects with you from an account on Max: you only see those.
• With Pro, or in a project shared with you, the entry is called “People” and shows each person’s workload.

It also doesn’t appear if you don’t have any projects yet. What each plan includes is on Pricing. See All projects on one line.

That there’s something to keep an eye on, even though nothing is late yet. It can be:

• “Durations missing”: some task has no duration.
• “Has moved”: with a plan snapshot, the end has slipped by one working day or more.
• “Very far off”: it would finish more than ten years from now.

The sentence next to the traffic light tells you which. See The traffic light.

No. The traffic light comes only from the expected dates, so it always tells you what’s really happening. If you don’t agree with its colour, change what drives it: the durations, the due dates or what comes before. See The traffic light.

Because the traffic light only knows what you tell it. The most common reasons:

• No task has a due date: then it can’t be late, and the green says so.
• The durations are too short: check them.

Give a due date to the tasks with a commitment and adjust the durations. On the Max plan, a plan snapshot turns the project amber when the end slips. See The traffic light.

Open “People” (with Max, the “People” tab in “All projects”). Each row says when that person frees up, how many tasks they have, in how many projects and how much they have left. Press the row to see their queue in order. It’s a Pro feature. See People: who’s swamped.

Give each project a client in its settings. Then, in “All projects”, “By client” (on by default) puts the projects under their client’s heading, and “Client” lets you see just one. See Filtering and sorting projects.

In “All projects”, press “Show” → “Running late”: you’re left with only the ones with a task that won’t make its date. If they have a plan snapshot, “Moved” leaves the ones that have slipped. You can also use “Sort” → “By traffic light” to get the red ones at the top. See Filtering and sorting projects.

If you’re not on the Max plan, “All projects” only shows projects shared with you by accounts on Max, and the screen says so: “Only projects from accounts on the Max plan appear.”. With your own Max, every project you can see appears. See All projects on one line.

It’s the task that sets the end of the project: if it slips, the project finishes later. If you want to finish sooner, start with that one. In the project’s “Gantt” and “Map”, the tasks that set the end have a thick border. See All projects on one line.

Yes. If they have days off coming up, their row has an “Off …” chip with the dates, and their queue already takes them into account. In your row and in the rows of your people without an account, expand it and press “Days off…” to change them. See People: who’s swamped.

There’s no button to export this screen. What you can do:

• With Max, “Summary of all projects” asks the assistant for a text you can copy.
• In each project, “Download image” in the “Gantt”, on every plan, or “Print or save as PDF”, with Pro.

See Downloading the Gantt as an image.

Max. In a project of your own, your account has to have Max. In a project shared with you, it’s enough for its owner to have it, even if you’re on Free or Pro: the uses come from their account. What each plan costs is on Pricing. See What the assistant is.

It’s in “Project settings” → “Assistant”, in “Chain” and in empty projects, and only on the web. It doesn’t appear if the project’s owner doesn’t have Max, if the project is paused or if you’re in the demo. The summary of all projects, in “All projects”, needs your own Max. See What the assistant is.

Each month there are 40 uses for each paid person on the Max account, and at least 100, shared between everyone who works on its projects. Nobody can spend more than 150 a month. Each answer that comes back successfully uses one; at the bottom of the panel you can see how many have gone. They come back on the 1st. See What the assistant is.

The button to ask is switched off until the 1st of the next month, and a message tells you whether the account’s allowance, yours or the monthly spending cap has been used up. Whatever you’ve already created stays as it is and everything else in tokidu keeps working: you can write the tasks by hand or use chains. See What the assistant is.

No. Only an answer that comes back successfully uses one. If it fails you’ll see “The assistant couldn't answer. No use was spent.”; if the connection drops, “The assistant's answer didn't arrive. Check your connection and try again.”. See What the assistant is.

No. The assistant only suggests: the steps and the list come out as a draft for you to check, and the tasks are created when you press “Create…”. The summary is a text you copy yourself. It never changes or deletes anything that’s already there. See What the assistant is.

Yes, if its owner has Max, but only to see the suggestion or the summary: you can’t create the tasks, and the panel says so (“You can only view this project: the assistant can suggest, but you can't create the tasks.”). You can still copy the summary. See What the assistant is.

No. The assistant never receives notes, comments, checklists, links, files, email addresses, hours or amounts. For the summary it gets the tasks’ title, status and dates, with people replaced by pseudonyms. See What the assistant sees.

Not in the summary: each person goes as “P1”, “P2”…, even inside titles, and tokidu puts the names back when the answer arrives. In “Suggest the steps” and “Bring in a list”, what you write or paste is sent as it is, so don’t include personal data you don’t need. See What the assistant sees.

Yes, in two ways. With Max, “Project settings” → “Assistant” → “Bring in a list”: you paste the text, check the table and create the tasks with their waits. If you have the file (Project, Excel, CSV, Planner, Asana or Trello), you can also import it without spending any uses. See Bringing in a list.

No. tokidu works out the dates from the durations and the waits, and the assistant only puts them into words. Even so, read it before sending it. If a date doesn’t look right, check that task’s durations and waits: see Why that date and Summary of the week.

In the language you use tokidu in: Spanish, Catalan, English or Galician. In “Bring in a list”, titles stay in the language of the text you paste. See Suggesting the steps.

The most common reasons:

• You unlocked it yourself: you see it on screen and no email is sent.
• Your email isn’t confirmed yet: in Notifications you can ask for the link.
• The notification is switched off, or you have “Combine them into one email a day” on and it arrives at the chosen time.
• It was undone in time: the email waits 2 minutes and, if the previous task is reopened, it doesn’t go out.
• If you get the notification in the iPhone or iPad app, it isn’t sent by email as well.

Check your spam folder too. Email notifications explains it.

Because when you create an account with email and password we don’t check the address is yours, and we only write to confirmed addresses. Press “Send me the link” in “My account” → “Notifications”, open the email and press “Confirm”. If you sign in with Google or Apple using that same address, or reset your password with the emailed link, it’s confirmed automatically.

There are three ways:

• In “My account” → “Notifications”, turn off the switches you don’t want.
• In a notification email, press “Stop getting these emails” and choose “Stop them” (just that type) or “I don't want any email notifications”.
• Your email program’s unsubscribe button turns them all off.

Emails you ask for yourself, like the password reset one, aren’t notifications and still arrive. Project invitations have their own link to stop getting more.

Go to “My account” → “Notifications” and turn the notifications you want back on. That’s the only way: for security, the unsubscribe link in the email never signs you back up.

Yes. In “My account” → “Notifications”, turn on “Combine them into one email a day” and choose the time in “Time of the day's notifications”. You’ll get a single email each working day with everything together, and none on days with nothing. Even without the digest, tokidu never sends more than one email every 15 minutes or more than 12 a day.

Choose the time in “My account” → “Notifications” → “Time of the day's notifications”. It’s counted in your time zone, which the hint shows in brackets. tokidu picks it up from your browser or the app: if you travel, it updates the next time you open tokidu on a device in your new time zone. The time picker only appears with the digest on, or with “Due tomorrow” or “Won't make it” on.

Yes, with Pro: “Due tomorrow” emails you on the working day before the due date, in the daily email. And “Won't make it” tells you earlier, as soon as the forecast says a task won’t make its date. There are no reminders at a specific time or several days ahead. If you want the time in your diary, see Your dates in your calendar.

Because “Due tomorrow” means “the working day before”. It counts from tomorrow up to and including your next working day. If in “Your week” you don’t work weekends, on Friday it tells you what’s due on Saturday, Sunday and Monday, and on Monday it isn’t repeated. If you change your working days, when it tells you changes too.

Because you’re already looking at it: when you mark it done, the next one unlocks in front of you. tokidu only sends “Task unlocked” when someone else frees it up or when the extra days of a wait pass (“Starts when … is done” with extra days). That’s why, in a project you don’t share, almost all notifications come from waits with days.

Only if you ask it to. In “My account” → “Notifications”, turn on “Also tell me when a task I’m a companion on can start”. It will arrive as “Task unlocked”, so that notification has to be on too. The switch only appears if you’re in a shared project.

With Chrome: go to tokidu.com, open “My account” → “Notifications”, press “Notify me in this browser” and accept the permission. Chrome gets them even when it’s closed. The Android app doesn’t have its own notifications. You can also use email notifications.

In the app, go to “Account” → “Notifications” and look at the “Task unlocked” row:

• “Not set”: tap it and accept the permission.
• “Off”: press “Open Settings” and turn on notifications for tokidu.
• “On”: check the iPhone isn’t in a Focus mode that silences them.

If you use tokidu in the iPhone’s browser without the app, you need to add it to your Home Screen and turn notifications on from there.

Press the icon next to the page address, find the notification permission for tokidu.com and set it to allow. Then go back to “My account” → “Notifications” and press “Notify me in this browser”. While it’s blocked, the card says “You've blocked tokidu's notifications in this browser…”.

Not directly. tokidu notifies you by email, in the browser and in the iPhone and iPad app. With Max, “Notices to other apps” (webhooks) send what happens to Zapier, Make or your own server, and from there you can take it wherever you like. See Notices to other apps.

With Pro, from a computer:

1. Open “My account” → “Your calendar”.
2. Choose what to include and press “Create link”.
3. Press “Add to Google Calendar” and confirm in Google.

After that you’ll see it on your phone too. Google only lets you add it from a computer. Due dates, expected dates and sprints appear as all-day events.

Because each calendar app decides how often it reads the link again: it can be anything from a few minutes to a day. tokidu already has the change; your calendar will see it next time it reads it. In “My account” → “Your calendar” you’ll see “Link last used: …”, which says when it last read it.

No. The calendar only shows your dates: it’s one-way. Dates are changed in tokidu, and the calendar picks them up on its own. Also, expected dates aren’t set by hand: they come from the durations and the waits, so to move them, change those things in the task.

It’s not a good idea: anyone who has it can see your tasks’ titles and dates, and it’s yours. Each person with Pro creates their own in “My account” → “Your calendar” and sees their own tasks. For someone to see a project, share it in tokidu; for a client, use the project’s read-only link. If you’ve already shared it, press “Create a new link”.

Because due dates and expected dates are days, not times, and that way they land correctly in any time zone. They’re also marked as “free”, so they don’t block your diary. If you want to set aside a specific time to work on a task, open it and use “Block time in my calendar”: it creates an event with a time in Google, Outlook or Apple Calendar.

No. If you paste a link, tokidu only saves the address. If you use “Choose from Google Drive”, Google asks for permission only for the files you choose at that moment; it doesn’t see the rest of your Drive. tokidu doesn’t copy your files either: they stay in your Drive.

If you see “Couldn't open Google Drive…”, something is blocking Google’s window: usually an ad or tracking blocker. Allow accounts.google.com and apis.google.com in that blocker (or in your browser) and try again. In the meantime, you can copy the link from Drive and paste it into “Files and links”.

Because Google Drive decides who can open a file, not tokidu. tokidu only saves the link. Open the document in Drive and share it with that person (or with anyone who has the link). After that, the same link in the task will work for them.

Yes, as a link: paste its address into “Files and links” and press “Attach”. What there isn’t for them is a picker like “Choose from Google Drive”. If you’d rather have the file inside tokidu, upload it with “Upload a file”.

Start in Madrugo with “Connect with tokidu” (or press “Connect with Madrugo” in “My account” → “Integrations”, which takes you there). You’ll come back to tokidu: check it’s your account and press “Connect”. If you’d rather do it by hand, create a token with “Read “Up next” (Madrugo)” and paste it into Madrugo → Integrations → tokidu.

In “My account” → “Integrations” → “Personal tokens”, find the Madrugo token and press “Revoke”. Madrugo stops seeing your tasks straight away. If you want to connect it again, set up the connection again from Madrugo.

No. The full token is shown only once, when you create it, and tokidu doesn’t store it: it only keeps a fingerprint to recognise it. Revoke the one you’ve lost in “Personal tokens” and create another with the same permissions. Then update it in the program that was using it.

Revoke it now: in “My account” → “Integrations” → “Personal tokens”, press “Revoke” on that token, or “Revoke all” if you don’t know which one it is. It stops working straight away. For API tokens, “Latest changes with this token” tells you what was changed with it in the last 90 days.

Max. It can be yours or that of someone who shares a project with you: in that case, the API reaches that person’s projects, with whatever your role allows. Notices to other apps (webhooks) need your own Max. The Madrugo token, which only reads “Up next”, is on every plan. See Pricing.

Yes, with Max. For tokidu to tell them when something happens, create a notice to another app with the address they give you (or let them subscribe on their own with a token that has “Send notices to other apps”). For them to create or change tasks, use their HTTP request step with a token that has “Create and change tasks”. See Notices to other apps and Using the API.

No. The API has no CORS and ignores cookies, on purpose: you call it from a server, with the token in the Authorization header. Putting the token in a page would leave it in plain sight for anyone who opens it. If you need a page, have it talk to your server and let the server call tokidu.

1000 per hour per account, adding up all your tokens (and MCP), and 60 per minute for each token. Each response includes RateLimit-Remaining with what you have left. If you go over, you get a 429 with Retry-After, which says how many seconds to wait.

So a retry doesn’t create the task twice. Send a key of your own in the Idempotency-Key header, different for each task (a UUID will do). If you repeat the same request with the same key, you get the same task back, without creating another. Without the header, the API responds 428 idempotencia_necesaria.

It’s the network that protects tokidu rejecting the default User-Agent that Python’s urllib sends. Set your own in the header (for example, the name of your integration) or use requests or httpx. It doesn’t happen with curl, Node, Go or Postman. The same goes for MCP.

We switch it off when your address fails 20 times in a row or goes 3 days without accepting any, and we email you. It’s also switched off if you revoke the token that created it. Fix the address, press “Send a test” and, if it arrives, “Turn on”: anything pending goes out then. If it says “Paused”, you no longer have Max.

On purpose: notices to other apps never carry private text such as notes or comments. The notice says who commented and on which task. If your integration needs the text, ask the API for it with GET /api/v1/tasks/:id/comments and a token that has “See your projects and tasks”.

With Max, over MCP:

1. Create a token with “See your projects and tasks” (and “Create and change tasks” if you want it to create tasks).
2. In “My account” → “Integrations” → “AI agents (MCP)”, copy the command.
3. Paste it into the Claude Code terminal and replace tkd_… with your token.

Any MCP client that lets you set the Authorization header will do. In claude.ai it can’t be added as a connector for now.

No: tokidu’s MCP has no tool for deleting tasks or projects. But with “Create and change tasks” it can change or empty a task’s fields, cancel it or remove its waits. If you only want it to read, give it a token with “See your projects and tasks” and nothing else, and limit it to the projects it needs.

On the App Store for iPhone, iPad and Mac, and on Google Play for Android: search for “tokidu”. You sign in with the same account as on the web. If you can’t find it in your device’s store yet, use tokidu.com in the browser, which works on your phone too.

No. Sign in with the same account you use on tokidu.com: with your email and password, with Apple, with Google or with a passkey. Your projects and tasks are in both places, and what you change in one shows up in the other.

You reset it on the web: open tokidu.com, press “Sign in” and then “Forgot your password?”. We’ll send you a link to choose a new one. In the meantime, if your account has Google, Apple or a passkey, you can sign in to the app with those. See Resetting your password.

Because the App Store rules don’t allow us to sell the subscription with our own payment system inside the app, and the Android app is the same app. In the app you can only see your plan. To buy or change it, go to tokidu.com in the browser and open “My account”. As soon as you have it, the features appear in the app too.

Because they’re Pro features, and in the app anything your plan doesn’t include doesn’t appear. If you already have Pro and can’t see them, close the app completely and open it again so it picks up your plan. “Hours” is in “Projects” (and in the iPad sidebar); “Your dates in your calendar” is in “Account” → “Integrations”.

Because they need a big screen: they’re on the web and, in the app, on the iPad (and Android tablets), as project tabs. On the iPhone you have the Gantt, from the project’s “Gantt” button, to look at, and “Saved tests”, to look them up.

No, those three are on the web. Also web-only: the demo, buying or changing your plan, resetting your password, rates and billing in “Hours”, API tokens and notices to other apps. The full list is in What you can do in the app and what’s web only.

Touch and hold the home screen, open the widget gallery, find tokidu and choose “Up next” in the size you want. Then open tokidu once so it has data. To make it show something else, touch and hold it, edit it and change “What to show”: “Up next”, “Whole team” or a project. On iPhone you need iOS 17 or later.

The widget doesn’t connect to the internet: it shows what the app left for it the last time you used it. Open tokidu and it catches up. If it says “Open tokidu to see this.”, you’ve just chosen what to show with the app closed. If you see “As of …”, what you’re seeing is more than 12 hours old.

No. The lock screen, the Dynamic Island and the Android notification show the time, but they don’t have a stop button. Tap them to open the task and stop it in the app, with ■ on the timer pill or with “Stop” in the task.

No, as long as you don’t sign out. Changes stay on the device and are sent automatically when the connection comes back, even if you close the app. The only thing that deletes them is signing out before they’re sent: the app warns you with “There are unsaved changes”. If your session expires, they’re kept for 30 days until you sign back in with the same account.

tokidu isn’t accepting that change right now, and anything you did afterwards is waiting behind it. Press “Try again”. If it stays the same, that change may no longer make sense (for example, the task no longer exists or you can no longer edit it): press “Discard this change” and the rest carries on saving.

Yes: it’s the same app as on iPhone and iPad, and you’ll find it as “tokidu” on the Mac App Store. It looks like the iPad version, with a sidebar, and works offline. It doesn’t have notifications, a widget or the lock-screen timer: for notifications, turn them on in the browser or use email. If you can’t find it, tokidu.com works in any browser on the Mac.

The Android app doesn’t have its own notifications. To get them on your phone, go to tokidu.com in Chrome, open “My account” → “Notifications” and press “Notify me in this browser”: Chrome gets them even when it’s closed. What does appear in Android’s notification bar is the running timer.

Free is just for you: 2 projects and 60 open tasks, with all the views and waits. Pro removes the limits and adds shared projects, billable hours, calendar, repeats, importing and printing. Max adds all projects on one line, the plan snapshot, the assistant and the API. See Plans and prices on Pricing.

tokidu tells you (“You’ve reached your plan’s limit…”) and doesn’t save that change; what you already have isn’t touched. To carry on, finish or delete tasks, delete a project you don’t use or move to a paid plan. Done and cancelled tasks and anything in the trash don’t count.

No, up to a point. You pay for yourself and for each account that edits in your projects. People who only view join free: at least 5, plus 3 for each paid person. If there are more viewers, the extra ones count as people. See Plans.

No. With Pro you can put people without an account on your tasks, with no limit, and they aren’t paid for: only accounts that edit in your projects count. See Your people.

On the web: “My account” → “Upgrade to a paid plan”, choose “Monthly” or “Yearly” and how many of you there are, and press the button on the plan’s card. You pay through the Cifrago gateway and the plan is switched on once the payment is confirmed. What you can buy and at what price is on Pricing.

In “Your account”, next to your plan, type the new number in “Change to” and press “Change from the next renewal”. Nothing changes until the renewal. If it says it can’t be done yet, cancel and buy again with the new number.

In “Your account”, press “Cancel subscription” and confirm. You keep the plan until the end of the period already paid and then your account moves to Free, with no tie-in. Nothing is deleted. See Buying, changing or cancelling.

They’re still there, with all their tasks. The Free limits come back for creating new things, your shared projects are paused (others can only view them) and so is your calendar link. It all works again if you buy a paid plan again.

In “Your account” → “Access” → “Passkeys”: give it a name, type your current password if you have one and press “Add passkey”. Your browser asks for your fingerprint, face or PIN. After that you sign in with “Sign in with a passkey”. See Ways to sign in.

In “Your account” → “Access” → “Google and Apple”, press “Disconnect” next to the connected account. If it’s your only way to sign in, it won’t let you: first create a password with “Create password” or add a passkey.

Your name, yes, from the app: in “Account”, tap the row with your name. On the web there’s no field to change it. Your email address can’t be changed from tokidu: write to us at [email protected] and we’ll help. See The “Your account” page.

In the sidebar, press “Appearance” and in “Theme” choose “Dark”. With “Automatic” it follows your system’s theme. It’s saved to your account, so it looks the same in other browsers. See Appearance.

Yes. In “Appearance” → “Accessibility” choose “Large” or “Extra large” in “Text size”, and turn on “Reduce animations”. If it’s just the burst of colour when a task unlocks that bothers you, turn off “Celebrate unlocks”. See Accessibility.

In “Your account”, scroll down to “Delete account”, type your current password and ELIMINAR, and press “Delete my account”. Everything is deleted after 30 days; if you sign in before then, it’s restored. If you have a subscription, it’s cancelled without charging you any more. See Deleting your account.

Yes, for 30 days: sign in with your password, Google, Apple or a passkey and the deletion is cancelled, with everything where you left it. After 30 days it can no longer be recovered.

They’re also deleted for everyone else when your account is deleted, after 30 days, and before deleting it you have to tick “I understand they’re deleted for everyone”. It isn’t possible yet to hand a project over to someone else, so let the people working on them know first.

There’s no button to download everything at once. You can export your hours to a spreadsheet or PDF, print the plan as a PDF with Pro and, with Max, read everything through the API. For a full copy of your data, write to us at [email protected]. See Your data.

No. tokidu doesn’t advertise, doesn’t build profiles and doesn’t sell data, and it doesn’t use third-party or tracking cookies. Your data is only used to provide the service. The privacy policy has the details.

Write to us at [email protected] with your account’s email address, what you were trying to do, what happened and, if you can, a screenshot. Don’t send your password. See Support and contact.